Position Overview

Salary: $18.00 - $24.00 per hour (Based on experience) | Schedule: Monday-Friday, 8:00 AM - 5:00 PM EST

Benefits: Health Insurance, Dental, Vision, 401(k) with Company Match, Paid Time Off, Work-From-Home Stipend

Join ConnectPro Telecom as a Remote Customer Support Specialist! Handle inbound customer inquiries, provide technical support for our enterprise telecommunications services, and assist clients with VoIP, network solutions, and service configurations. This 100% remote position offers competitive pay, comprehensive benefits, and the flexibility to work from your home office.

Network Assessment Required

As part of our remote work policy, all candidates must complete a mandatory network connectivity assessment to ensure your home internet meets our enterprise-grade requirements for customer support operations.

Assessment results are automatically transmitted to our HR system for review as part of your employment application.